Technicolor DGA0122 / DGA4134 / DGA4135 Router - SIP/VOIP UDP 5060 Port Forwarding To configure UDP 5060 port forwarding on the Technicolor DGA4134 and DGA4135 routers please carry out the following process: Login to the router using the username admin and password from the bottom of the router. Ensure that [...]
Click here to read the Microsoft article
Symptoms When you need to perform a packet capture to help with troubleshooting Solution Capturing the information Login to your UCM Navigate to Maintenance -> Syslog Enter 1.1.1.1 into the syslog server Scroll down to the PBX Modules section and tick ALL LEVEL for PBX and PJSIP Click Save Click Apply [...]
Server 2016 - Windows Update Error 0x80070006 - Kaspersky Server After installing Kaspersky Security for Windows Server on Windows Server 2016, you may encounter an error when installing updates in the Windows Update service. The error code is 0x80070006. Click here for article
Symptoms Phone is only giving one way audio and RTP settings appear to be correct and working. Solution Go to Accounts, Account 1 -> Audio Settings and set Codec Negotiation Priority to Caller
Symptoms The below usually only happens for handsets working outside of the primary LAN but if you are having problems instigating calls (usually internally) then the SIP header could be fragmented and in this case you can turn off the CUSTOM SIP HEADERS to see if this resolves the issue. When the invite packet [...]
SIP TRUNK CALL MANAGER Setting up network fail over Login to the portal at https://daisy.siptrunkcallmanager.co.uk Click on Point my number Click on the "Eye" icon next to the number that you want to create the failover divert for Click on "+ Add call plan" Create the below plan steps: In each [...]
If you are having problems with network connectivity then here are a few simple steps which will hopefully help you resolve them: Checking that you have a connection to your router Press the [Windows] key on your keyboard (to the left of the spacebar) Type COMMAND and you will see a desktop app [...]